Customer Reviews


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  • Brian Ireland (Thursday, July 15 21 07:51 am BST)

    Carillon fitted a replacement front door for me. The work was completed on time (within 5 weeks) and the door is excellent. The fitters wer prompt, efficient, courteous and works well together. The door was fitted within 2 hours and the men cleaned up afterwards and explained all the things I needed to know. I am very pleased with their work and would certainly recommend the company to anyone. Thank you all so much.

  • Kerry woodwark (Wednesday, January 20 21 03:52 pm GMT)

    Amazing service as always love my new french doors
    And the rest off my windows
    5*** service
    Highly recommended

  • Phil Chambers (Wednesday, September 23 20 11:41 am BST)

    Delighted with our new Solidor front and back doors installed by Rich and Clive. We did shop around and found the pricing to be very competitive for a top quality product. Wouldn't hesitate to use again when required and would thoroughly recommend using Carillon. Thanks guys!

  • Simon Taylor (Sunday, September 06 20 10:59 am BST)

    Thanks to Clive who helped us through a challenging project during COVID lockdown. Really helpful, invaluable suggestions but also listened to what we wanted, couldn't be happier with the door and windows.
    Having dealt with other local window business, Carillion are streets ahead on service and price, absolutely no problem in recommending to any one needing help.

  • Jon Clarke (Sunday, August 09 20 08:15 am BST)

    Delighted with our new conservatory. Clive listened to our requirements and made valuable suggestions on the maximising of space, to come up with a great design in what was an awkward location due to the proximity of a garage.
    Throughout the build we were kept informed of how and when things would happen, allowing us to manage our day to day lives easily around the build.
    In summary, 5 stars for design, quality, competitive price, communication and cleanliness.

  • Debra James (Tuesday, August 04 20 12:13 pm BST)

    Live and Richard have done jobs on our current home that we moved into 3 years ago. Replacement windows, doors and a conservatory.
    We chose them as they had completed work on our previous home and the work was of a high standard and after care exceptional. I have know Clive for many years and both live and his businesses partner Richard are a great team. They come up with good ideas and suggestions when planning work and always have the customers best interests at heart. Very easy to get along with but always professional. Thank you.

  • Brian and Lorraine (Saturday, July 25 20 02:27 pm BST)

    Thank you Clive and Richard. Well organised and professional team. Great attention to detail and immaculate finish. When further windows/doors are required we will not hesitate to use them again and we are very happy to recommend them.

  • Alison (Thursday, June 18 20 01:12 pm BST)

    Excellent work carried out in a very high professional manner .
    Highly recommend

  • Kush Patel (Friday, June 12 20 06:53 am BST)

    Had a garage side door fitted, excellent, timely service! Work is very neat and very pleased with the final result. Many thanks!

  • Brian Lamb (Wednesday, March 25 20 05:43 pm GMT)

    Clive and Richard replaced our front door and changed our patio door to smart French doors. Very pleased with the quality of product and the service we received from start to finish. No sales pressure. We can highly recommend Carillon Windows to anyone. Thanks.

  • Peter Harper (Friday, March 20 20 04:26 pm GMT)

    Clive and Richard were great from start to finish. No pressure to buy. Great advice from Clive helping us to chose the right door. Door fitted yesterday and it looks fantastic, we are so pleased. Top quality and fitted in a couple of hours. Highly recommend Carillon Windows to anyone.

  • Brian (Tuesday, February 04 20 01:16 pm GMT)

    We are very pleased with our new front door. Great friendly service, fast, efficient and a competitive price. Can thoroughly recommend and will use again. Thanks

  • Bo (Friday, December 27 19 12:12 pm GMT)

    We're very happy with the front door and several windows that Clive and Rich installed for us recently. Both the look and insulation of our house have been massively improved. Thank you very much Clive and Rich for the top quality work and brilliant service!

  • Stephen Lord (Friday, August 16 19 11:33 am BST)

    Excellent work undertaken at (I think) a very reasonable price, Thank you Rich and Clive

  • Julie Perry (Tuesday, May 07 19 07:04 pm BST)

    Great service, very professional, clean and efficient would definitely recommend, thank you both once again

  • Anne Gray (Monday, April 08 19 10:42 pm BST)

    We're so happy with our new patio door. Carillon Windows are very professional and great value. I couldn't recommend them more highly.

  • Jenny & James (Tuesday, April 02 19 09:24 am BST)

    We couldn’t have had a better experience and just want to say a huge thank you to Clive and Richard for all your help, we made lots of changes along the way but never felt it was too much trouble. Fantastic personal service from helping with design, making suggestions, recommendations we hadn’t thought of and then a rapid two day turn around to fit all windows and doors. We had complete peace of mind that we'd get a high attention to detail from the off, having felt differently when speaking to other national companies. Thanks for the speed of service and quality of work - you've done an amazing job and helped us all the way from start to finish! Thanks again.

  • Peta and James Vincent (Friday, March 08 19 09:26 am GMT)

    Exceptional service from initial visit to installation!! A front door, 14 windows plus 2 other doors fitted in 2 days.... Amazing!! Clive and Richard arrived promptly and were incredibly efficient throughout. Great quality products. Our house has been transformed. Highly recommended.

  • Claire O’Connor (Monday, March 04 19 10:00 am GMT)

    Excellent fast and efficient service!! Would highly recommend and will definately use again in the future

  • Lin and Roger Tomlinson (Monday, February 04 19 01:51 pm GMT)

    We recently had UPVC replacement windows and doors fitted and am really pleased with the result, the workmanship and the quality of the product used. Clive and Richard have a fantastic work ethic, are reliable and knowledgeable and brought their expertise to help and advise without pressurising us. We have already recommended them to others and would most certainly use them again ourselves. *****5 stars

  • Beverly Ashby (Saturday, February 02 19 07:48 pm GMT)

    We're really pleased with the new windows and door fitted. Fast, efficient, high quality work. Highly recommended.

  • Max HUTCHINSON (Thursday, October 25 18 03:40 pm BST)

    Top Class service. Very helpful. Conservatory, doors and windows are of a great quality, without the pressure selling. Great job guys.

  • Robert Hutchinson (Thursday, October 25 18 02:08 pm BST)

    Top quality service to a very high standard. ***** 5 stars

  • Debs Sambor (Monday, October 22 18 08:18 pm BST)

    I can’t praise Clive and Richard enough. Clive helped me to choose doors and windows. I like doors and windows that would not ‘fit’ my house. Clive helped me to choose perfectly, as I could not envisage correctly the choice of door for my house. They carried out the work quickly, no mess, and even dealt with a difficult situation that none of us foresaw. Thank you so much both of you. I think I was a difficult customer, because of a difficult situation I previously knew nothing about. You both took it in your stride. I will need some more glazing at some point. I had new windows fitted to two previous properties by another company and was very pleased, but, that company no longer exists. I would not use anyone else from now other than Carillon.

  • Mr & Mrs Jenkins (Thursday, October 04 18 09:56 pm BST)

    Fantastic result! We felt comfortable straight away with the no pressure selling and had new windows and doors throughout the house. Our Georgian windows have transformed our house into a beautiful home. We love them! Clive & Richard have an excellent work ethic, dedicated to high quality standards, they are prompt and friendly- perfect service! Thank you.

  • Robert Parkin (Sunday, August 05 18 05:06 pm BST)

    We had new windows and doors throughout the house. Very nice people. Quiet professional approach throughout. No "pressure selling" (unlike others). The whole process was a pleasure. Rich and Clive came when they said they would, courteous and efficient, no mess.
    A fantastic job and we love our new doors and windows. Cannot recommend them highly enough.
    Thanks for an excellent job guys!

  • Karen (Thursday, July 19 18 10:39 am BST)

    Had two Georgian style windows fitted. Excellent service, very quick and faultless fitting. Would recommend unreservedly.

  • Mrs J Rutherford (Friday, April 27 18 01:31 pm BST)

    Exceptional service from quote to installation of new windows and door. Very pleased with the end result and are intending to use Carillon again to complete our refurb. Thanks Richard.

  • Jenny & rob (Tuesday, January 23 18 07:10 am GMT)

    We can’t praise carillon windows enough , from the 1st meeting with Clive who advised us what would look best on our house to the fitting which Clive & Richard completed themselves with great skill everything went so smoothly and very quick .
    What a great company
    Jenny & Rob
    Very happy

  • David Eileen Brown (Tuesday, September 12 17 05:12 pm BST)

    Really pleased with our new doors and window fitted by Clive and Rich Excellent Service

  • Adrian & Heather (Friday, September 08 17 05:05 pm BST)

    I wanted an open porch area at the front of the house fitted with an external door to provide extra space and security. I had a few quotes from different 'specialists' but Carillon were the only ones who seemed to know what they were talking about and offered me options. The price was good which was a bonus. The job itself went well and I love my new door and porch, it matches the rest of the house perfectly, in fact it looks like it should have always been there. Great job guys

  • Clive jones (Monday, March 20 17 07:49 pm GMT)

    We had a door fitted today great service very professional clean and tidy workers would definitely recommend

  • Pat & Joe Birch (Sunday, March 05 17 11:19 am GMT)

    Another excellent installation by Richard and Clive. We have used Carillon Windows in the past and will certainly use them in the future as their workmanship, quality and friendliness is second to none. We cannot recommend them highly enough. Many thanks to you both.

  • Frank fay (Friday, February 17 17 01:35 pm GMT)

    Just had another job done, new doors this time, by Clive and Rich. As always a good price, efficient and quick service and very pleased with the results.

  • Marden (Saturday, January 28 17 03:20 am GMT)

    Good to see a talnet at work. I can't match that.

  • Caroline & Gordon Nash (Tuesday, January 17 17 06:40 pm GMT)

    A very good job done today. very efficiently done by two really pleasant gentlemen. That the patio doors work properly for the first time in years is such a relief! Thank you.

  • Caroline Nash (Tuesday, January 17 17 12:47 pm GMT)

    Excellent, friendly, efficient service. Really pleased with the work that was done.

  • Ian Geary (Wednesday, December 14 16 04:12 pm GMT)

    I have had two sets of French Windows to replace old metal patio doors. What a difference!I had Argon gas too. Superb company to deal with fitted both in four hours and all mess taken away.Look no further as I had them 25 years ago to fit my PVC windows and they are still perfect.I did not other with other quotes as I wanted these two fitters back

  • Tim Benskin (Wednesday, October 26 16 09:17 am BST)

    Absolutely over the moon with my new windows and doors. Clive & Rich fitted exactly what I asked for to a very high standard in no time at all. The price was very competitive and they were both helpful & friendly throughout the process. All things considered I cannot recommend Carillon windows highly enough!

  • Dawn Brown (Thursday, September 22 16 12:49 pm BST)

    I have been so very delighted every step of the way with the excellent service from Carillon Windows. My quote was provided quickly, my confidence was won immediately, and the installation and
    quality of all of my windows was exceptional. Huge thanks - if only all companies were as professional !

  • S.N.M Mahdavi (Friday, September 09 16 01:30 am BST)

    Excellent work and express service

  • S.N.M Mahdavi (Friday, September 09 16 01:25 am BST)

    Excellent work and rapid service.

  • Joseph Pettitt (Monday, August 22 16 08:36 am BST)

    I had a new lock barrel fitted. It was done very promptly and I was kept informed via text of when it was being done.

  • Paul French (Thursday, August 18 16 07:19 pm BST)

    Very pleased with our new front door, back door and upstairs front windows. Really tidy installation with a great level of finish. Work carried out on time and in a very efficient manner. Definitely
    recommend Carillon Windows.

  • Serena Martin (Wednesday, August 10 16 05:21 pm BST)

    Second time used Clive and Rich. A new modern composite front door and French doors to replace dated sliding patio. Fast and efficient service at a competitive price.

  • Dave + Lorna Cleggett (Tuesday, July 26 16 11:09 am BST)

    Quality is never accidental. It is the result of high intention, sincere effort, intelligent direction and skillful execution. Quality represents the wise choice of many cheaper inferior
    alternatives. So,another successful project completed. Probably the best trade-persons you could hope to find when you finally decide who to entrust your well-earned money with. Just an exceptional
    company to deal with, very professional, meticulous in their surveys and preparation. Very pro-active when offering suggestions and advice and we were fully involved at all times during the process.
    Competitively priced but then quality doesn't come cheap!

  • Ken Watret (Wednesday, June 01 16 06:40 pm BST)

    Really pleased with our new, high quality, French doors. Expertly fitted by Clive and Richard in no time. Prompt, professional service and competitive price, couldn't be happier.

  • Natalie Hammond (Thursday, April 14 16 08:52 am BST)

    After obtaining 4 quotes from various window companies, we were still reluctant to change our original sash windows for new UPVC ones. Having consulted with Clive and Rich we were assured the
    features of the house would not be hindered by an update, instead it would add benefits to the look and the heat control. We had all new windows which look just like the sash we had - but better. we
    also had new window openings put in and changes to the balcony doors. At every stage Clive and Rich offered advise and expertise in what we should choose and how/where they would go. I could not be
    happier with the results. The windows look amazing. There was no mess (or even sign they had been). There was no disruption to my young family and it is probably the best investment we have made. (We
    don't need the heating on now, or a pile of blankets in the evening to watch TV!) Absolute professionals with an eye for detail and an impeccable attention to detail - I couldn't recommend them high
    enough. Thank you!

  • Matt & Pam Slack (Saturday, February 06 16 08:08 am GMT)

    We obtained quotes for replacement double glazed doors and windows from several local suppliers. We were very impressed with Clive and Richard from the start. They offered a no nonsense approach to
    provide quality units at a sensible price. It was refreshing not to be quoted a ridiculously high starting price followed by all sorts of discounts for buying immediately, which is typical of the
    national companies. Clive understood our requirements and was able to advise on aspects such as building regs and fire safety, and was also happy to accommodate our specific choice of Georgian bar
    design. Clive and Richard were able to complete the job quickly and efficiently and persevered through gale force winds and rain. All waste was promptly removed off site and minor snagging points
    were immediately rectified without question. We have no hesitation in recommending Carillon Windows.

  • Clare Pedge (Tuesday, February 02 16 11:50 am GMT)

    I needed an urgent door repair when the hinges on my existing front door had broken. Clive provided a quick, efficient and cost effective solution. My door is now safe and secure and I am really
    pleased with the service received.

Carillon Windows

Tel: 01509 218560 or 01509 235733

Mobile: 07950 371268 or 07973 241853

16 Fairmeadows Way, Loughborough, Leicestershire LE11 2QT

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